{"id":819,"date":"2022-04-17T06:52:00","date_gmt":"2022-04-17T06:52:00","guid":{"rendered":"https:\/\/refugee-committee.org\/?p=819"},"modified":"2026-03-24T09:19:20","modified_gmt":"2026-03-24T08:19:20","slug":"first-line-protection-mobile-teams","status":"publish","type":"post","link":"https:\/\/refugee-committee.org\/fr\/2022\/04\/17\/first-line-protection-mobile-teams\/","title":{"rendered":"First line protection: Mobile Teams"},"content":{"rendered":"<p><strong>Victims of forced displacement face significant obstacles in accessing the protection guaranteed to them under international law.<\/strong><\/p>\n\n\n\n<p>In addition to frequent delays in obtaining protection documents, many refugees encounter language barriers and lack the information needed to communicate their situations effectively during administrative procedures. As a result, individuals who qualify for refugee status are often unable to secure it, forcing them into irregular situations and, in many cases, to experience homelessness. This not only deepens their hardship but also exposes them to heightened risks and vulnerabilities.<\/p>\n\n\n\n<p>To address these challenges, the Umbrella Refugee Committee\u2014an initiative led by, with, and for people affected by forced displacement\u2014established the <strong>Mobile Teams. <\/strong><\/p>\n\n\n\n<div style=\"height:64px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-cover alignfull is-light has-parallax wp-duotone-grayscale\" style=\"min-height:400px;aspect-ratio:unset;\"><div class=\"wp-block-cover__image-background wp-image-822 has-parallax\" style=\"background-position:50% 50%;background-image:url(https:\/\/refugee-committee.org\/wp-content\/uploads\/2024\/07\/Homelessness-Horta.jpg)\"><\/div><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-color-background-color has-background-dim-80 has-background-dim\"><\/span><div class=\"wp-block-cover__inner-container is-layout-flow wp-block-cover-is-layout-flow\">\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h1 class=\"wp-block-heading alignwide has-text-align-center has-black-color has-text-color\" style=\"font-size:55px;font-style:normal;font-weight:100\"><strong>What are our Mobile Teams?<\/strong><\/h1>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:25%\"><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:50%\">\n<p class=\"has-text-align-center\" style=\"font-size:22px\">Mobile Teams are <strong>coordinated groups <\/strong>of refugee volunteers who serve as <strong>focal points <\/strong>and facilitators for <strong>outreach activities<\/strong>, providing protection to victims of forced displacement <strong>of all nationalities. <\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:25%\"><\/div>\n<\/div>\n\n\n\n<p class=\"has-text-align-center\" style=\"font-size:22px\"><\/p>\n\n\n\n<div style=\"height:59px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-boldblocks-icon-separator\" role=\"separator\"><div class=\"wp-block-boldblocks-icon-separator__inner icon-center is-align-center\" style=\"--bb-border:1px solid;--bb--icon-width:1em;--bb--icon-spacing:.5em\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"currentColor\" class=\"bi bi-person-heart\" viewbox=\"0 0 16 16\">\n  <path d=\"M9 5a3 3 0 1 1-6 0 3 3 0 0 1 6 0m-9 8c0 1 1 1 1 1h10s1 0 1-1-1-4-6-4-6 3-6 4m13.5-8.09c1.387-1.425 4.855 1.07 0 4.277-4.854-3.207-1.387-5.702 0-4.276Z\"><\/path>\n<\/svg><\/div><\/div>\n\n\n\n<div style=\"height:45px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:55%\">\n<p class=\"has-text-align-center has-black-color has-text-color\" style=\"font-size:53px;line-height:1.3\"><em>With and for <br>refugees: <\/em><br><br>The fruit of <br><strong>self-resiliance<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"has-black-color has-text-color has-link-color wp-elements-f439f833066f2dc4fce9043aefafdc14\" style=\"font-size:20px\">Our Mobile Teams&#8217; <strong>volunteers are refugees themselves<\/strong> coming from different countries, such as Afghanistan, Burundi, DR of Congo, Eritrea, Pakistan, Rwanda, Syria, or Ukraine.<\/p>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color wp-elements-caec4ffefaae0d82a81db5106c809122\" style=\"font-size:20px\">Therefore, our teams not only assist others in their <strong>native languages<\/strong> but are also the best ones to deeply <strong>understand and empathise<\/strong> with other refugees&#8217; situations.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><\/div>\n<\/div>\n\n\n\n<div style=\"height:45px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-boldblocks-icon-separator\" role=\"separator\"><div class=\"wp-block-boldblocks-icon-separator__inner icon-center is-align-center\" style=\"--bb-border:1px solid;--bb--icon-width:1em;--bb--icon-spacing:.5em\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"currentColor\" class=\"bi bi-info-square\" viewbox=\"0 0 16 16\">\n  <path d=\"M14 1a1 1 0 0 1 1 1v12a1 1 0 0 1-1 1H2a1 1 0 0 1-1-1V2a1 1 0 0 1 1-1zM2 0a2 2 0 0 0-2 2v12a2 2 0 0 0 2 2h12a2 2 0 0 0 2-2V2a2 2 0 0 0-2-2z\"><\/path>\n  <path d=\"m8.93 6.588-2.29.287-.082.38.45.083c.294.07.352.176.288.469l-.738 3.468c-.194.897.105 1.319.808 1.319.545 0 1.178-.252 1.465-.598l.088-.416c-.2.176-.492.246-.686.246-.275 0-.375-.193-.304-.533zM9 4.5a1 1 0 1 1-2 0 1 1 0 0 1 2 0\"><\/path>\n<\/svg><\/div><\/div>\n\n\n\n<div style=\"height:45px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:55%\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\"><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<p class=\"has-medium-font-size\">Our teams receive specialised training sessions by UNHCR, Vluchtelingenwerk Vlaanderen, and other organizations to strengthen their impact.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"has-text-align-left has-black-color has-text-color\" style=\"font-size:58px;line-height:1.3\">Trained <br>teams <br><\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<p><\/p>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-text-align-center has-large-font-size\"><\/p>\n\n\n\n<div class=\"wp-block-cover alignfull is-light has-parallax\" style=\"margin-top:0;margin-bottom:0;padding-top:24px;padding-right:24px;padding-bottom:24px;padding-left:24px;min-height:100vh;aspect-ratio:unset;\"><div class=\"wp-block-cover__image-background wp-image-885 has-parallax\" style=\"background-position:50% 50%;background-image:url(https:\/\/refugee-committee.org\/wp-content\/uploads\/2022\/04\/Solidarity.jpg)\"><\/div><span aria-hidden=\"true\" class=\"wp-block-cover__background has-white-background-color has-background-dim-70 has-background-dim\"><\/span><div class=\"wp-block-cover__inner-container is-layout-flow wp-block-cover-is-layout-flow\">\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:25%\"><\/div>\n\n\n\n<div class=\"wp-block-column has-white-color has-black-background-color has-text-color has-background has-link-color wp-elements-70c2c0ee12f6d38ae108ee3db2bdc8a2 is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:50%\">\n<h2 class=\"wp-block-heading alignwide has-text-align-center has-x-large-font-size\">What are our Mobile Teams doing?<\/h2>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:25%\"><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column has-white-background-color has-background is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"has-text-align-center has-black-color has-text-color has-link-color wp-elements-4a29c2cc351b347778ef8623a09bcb02\" style=\"font-size:50px;font-style:normal;font-weight:700\">1<\/p>\n\n\n\n<p class=\"has-text-align-center has-medium-font-size\"><strong>Emergency assistance<\/strong> <br>in <strong>native languages<\/strong><\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:50%\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column has-white-background-color has-background is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"has-text-align-center has-black-color has-text-color has-link-color wp-elements-542d66bcbdd95d8c3214bce4a3d38b21\" style=\"font-size:50px;font-style:normal;font-weight:700\">2<\/p>\n\n\n\n<p class=\"has-text-align-center has-medium-font-size\">Provision of <strong>information <\/strong><br><strong>on asylum system<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column has-white-background-color has-background is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"has-text-align-center has-black-color has-text-color has-link-color wp-elements-9485a669d72e11311c4859e22b26e470\" style=\"font-size:50px;font-style:normal;font-weight:700\">3<\/p>\n\n\n\n<p class=\"has-text-align-center has-medium-font-size\"><strong>Referrals<\/strong> to health <br>and social services<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column has-white-background-color has-background is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:100%\">\n<p class=\"has-text-align-center has-black-color has-text-color has-link-color wp-elements-6c79dba2f3fb7b07d5f18a481b98426e\" style=\"font-size:50px;font-style:normal;font-weight:700\">4<\/p>\n\n\n\n<p class=\"has-text-align-center has-medium-font-size\">Data <br><strong>collection<\/strong> <\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:25%\"><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:50%\">\n<p class=\"has-medium-font-size\">Our Mobile Teams reach out to vulnerable communities on a regular basis. The volunteers listen to them and <strong>gather data <\/strong>on their situations and needs. The Umbrella Refugee Committee subsequently <strong>issues reports <\/strong>on the collected information to better guide our operational priorities.<\/p>\n\n\n\n<p class=\"has-medium-font-size\">Serving as <strong>key intermediaries <\/strong>between refugees, instiutions and local service providers, our facilitators <strong>provide refugees with information on asylum and reception systems<\/strong>, share sucessful administrative experiences, and <strong>refer communities to local healthcare and social services <\/strong>for inclusion. To tackle language barriers, Mobile Teams also help refugees in their administrative procedures by serving as translators.<\/p>\n\n\n\n<p class=\"has-text-align-left has-medium-font-size\">We want to create <strong>meaningful connections <\/strong>et <strong>ensure ongoing support<\/strong>. With this aim, our Mobile Teams add the vulnerable refugees in instant <strong>messaging platforms<\/strong>. By this, we do not only <strong>share events <\/strong>et <strong>informative sessions <\/strong>but also become <strong>immediate<\/strong> <strong>emergency assistance structures<\/strong>; if refugees in the street need something, our teams are ready to help.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:25%\"><\/div>\n<\/div>\n\n\n\n<div style=\"height:74px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-cover alignfull is-light\" style=\"margin-top:0;margin-bottom:0;padding-top:24px;padding-right:24px;padding-bottom:24px;padding-left:24px;min-height:100vh;aspect-ratio:unset;\"><img decoding=\"async\" class=\"wp-block-cover__image-background wp-image-885\" alt=\"\" src=\"https:\/\/refugee-committee.org\/wp-content\/uploads\/2022\/04\/Solidarity.jpg\" data-object-fit=\"cover\"\/><span aria-hidden=\"true\" class=\"wp-block-cover__background has-white-background-color has-background-dim-100 has-background-dim\"><\/span><div class=\"wp-block-cover__inner-container is-layout-flow wp-block-cover-is-layout-flow\">\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns has-black-color has-text-color has-link-color wp-elements-41154709c0f16ad56e3fc07e39ece4f0 is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:25%\"><\/div>\n\n\n\n<div class=\"wp-block-column has-black-color has-text-color has-link-color wp-elements-ffedafe5be61b7a47a46be74fa1cd8b2 is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:50%\">\n<h2 class=\"wp-block-heading alignwide has-text-align-center has-x-large-font-size\">Recent examples<\/h2>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:25%\"><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"has-text-align-center\"><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:50%\">\n<p>During the COVID-19 pandemic, our Mobile Teams collaborated closely with governmental and civil society organizations. For instance, team members volunteered with M\u00e9decins Sans Fronti\u00e8res Belgique (MSFB) mobile clinics, providing health and translation support, and assisted municipal authorities in producing masks.<\/p>\n\n\n\n<p>Another recent example of our Mobile Teams active engagement with homeless refugees was an informative session on homelessness hosted on May 2nd, 2024, were more than 100 refugees and asylum seekers came to our refugee Community Centre to listen to the advices of the Umbrella Refugee Committee, and to share their doubts and concerns.<\/p>\n\n\n\n<p>Lately, our Mobile Teams have been collecting data on the situations of refugees experiencing homelessness to produce evidence-based solutions and support the government&#8217;s response.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<p class=\"has-text-align-center\"><\/p>\n<\/div><\/div>\n\n\n\n<div style=\"height:47px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p><\/p>\n\n\n\n<div style=\"height:47px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-cover alignfull is-light has-parallax\" style=\"margin-top:0;margin-bottom:0;padding-top:24px;padding-right:24px;padding-bottom:24px;padding-left:24px;min-height:100vh;aspect-ratio:unset;\"><div class=\"wp-block-cover__image-background wp-image-577 has-parallax\" style=\"background-position:50% 50%;background-image:url(https:\/\/refugee-committee.org\/wp-content\/uploads\/2024\/07\/Outreach.jpg)\"><\/div><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-dim\" style=\"background-color:#bcbcbc\"><\/span><div class=\"wp-block-cover__inner-container is-layout-flow wp-block-cover-is-layout-flow\">\n<p class=\"has-text-align-center has-black-background-color has-background has-large-font-size\" style=\"font-style:normal;font-weight:200\"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-white-color\">Our Mobile Teams&#8217; dedication to <\/mark><br><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-white-color\">protecting others<\/mark><br><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-white-color\">is the true essence of <\/mark><br><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-white-color\"><strong>solidarity<\/strong>, <strong>brotherhood <\/strong>et <strong>self-reliance.<\/strong><\/mark><\/p>\n\n\n\n<div style=\"height:47px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div><\/div>\n\n\n\n<div style=\"height:85px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p><\/p>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p><\/p>\n\n\n\n<p><\/p>","protected":false},"excerpt":{"rendered":"<p>Check who are our Mobile Teams and how they are protecting vulnerable victims of forced displacement.<\/p>","protected":false},"author":2,"featured_media":1835,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_uag_custom_page_level_css":"","footnotes":""},"categories":[1,5],"tags":[7,8,11,9,17,6],"class_list":["post-819","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-evidence-based_protection","category-outreach","tag-evidence-based","tag-homelessness","tag-integration","tag-mobileteams","tag-protection","tag-refugees"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>First line protection: Mobile Teams - Umbrella Refugee Committee<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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